For technical questions, changes to your site or sending files.
support@borealhosting.com · reply within 24 hours
Support
Technical support
We handle every inquiry by email or contact form, every day, and reply within 24 hours. The same person follows your case until it is resolved.
Channels
Choose how to reach us
Contact form
To request a plan or a quote, or to schedule a migration.
Reply within 24 hours
How we handle inquiries
Every inquiry, from receipt to resolution
We receive it
By email or form, any day and at any hour.
A person reviews it
A team member looks at your case and takes ownership of it.
We reply
We reply within 24 hours and follow up until the case is closed.
FAQ
About support
Do you answer on weekends and holidays?
Yes. We receive inquiries every day, at any hour, and reply within 24 hours.
Will I talk to the same person each time?
Yes. The person who takes your case follows it through to resolution, and is part of the same team that builds and maintains your site.
Is there phone support?
For now we handle support by email and contact form. If you need a call, write to us and we will set a time.
What should I include in my message?
Your domain, a description of the issue and, if possible, a screenshot. That helps us resolve it faster.
Need help now?
Write to us and a person on our team will take your case.