Legal

Privacy Policy

www.borealhosting.com

1. Data controller

BorealHosting has operated continuously since 2007.

2. Data we collect

Through the Website and the engagement of Services, BorealHosting may collect the following data:

Contact form: name, email address, message, and optionally, the package or service of interest.
Hosting/cloud service sign-up: data necessary to provide the service (name, email, billing details, domain to register/manage).
Technical and analytics cookies: see section 6.

We do not request or store payment card data directly — payment processing, when applicable, is handled by external payment providers under their own security policies.

3. Purpose of processing

The data collected is used to:

Respond to inquiries submitted through the contact form.
Manage sign-up, billing, and support for contracted services.
Send communications related to the contracted service (technical notices, renewals).
Improve the Website through aggregate usage analysis (analytics cookies, with consent only).

We do not use contact data for unsolicited advertising.

4. Legal basis

Data processing is based on:

Performance of the contractual relationship (for clients with contracted services).
The User's consent (contact form, non-essential cookies).
BorealHosting's legitimate interest in maintaining the security and proper functioning of the Website.

5. Data retention

Contact data is retained for as long as necessary to address the inquiry and, unless the User requests deletion, for up to [PERIOD, e.g. 24 months] from the last contact. Data of clients with active services is retained for the duration of the contractual relationship and for the subsequent period required by the tax/accounting regulations of [APPLICABLE JURISDICTION].

6. Cookies

This Website uses its own cookies and, where applicable, third-party cookies to:

Ensure the Website's basic functioning (necessary cookies).
Analyze Website usage in aggregate (analytics cookies, require consent).

Users can configure or reject the use of non-essential cookies from the Website's cookie settings panel, or from their own browser settings. Rejecting non-essential cookies does not prevent access to the Website, although it may limit certain functionality.

7. User rights

Users may exercise, where the regulations of [APPLICABLE JURISDICTION] provide for it, the rights of access, rectification, deletion, objection, and portability over their personal data, by writing to info@borealhosting.com.

8. Third parties and transfers

BorealHosting does not sell or transfer personal data to third parties for commercial purposes. Data may be shared only with providers strictly necessary to deliver the service (e.g., infrastructure providers, payment gateways), under confidentiality obligations equivalent to those described here.

9. Security

BorealHosting applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

10. Changes to this policy

This Privacy Policy may be updated to reflect legal or service changes. The version in effect is always the one published on this page.

Last updated: July 30, 2026